Book a call
// the rules of working together

Terms of Use

Last updated: July 24, 2026

Welcome to squirrelmetrics.eu. These Terms of Use (“Terms”) govern your access to and use of this website and the consulting services offered by Michał Radtke, operating as Squirrel Metrics (“I,” “me,” “my”). By using this website or booking a consultation, you agree to these Terms.

If you don’t agree with any part of these Terms, please don’t use the website or book my services.

1. Who I Am

Michał Radtke, operating as Squirrel Metrics
Based in Norway
Email: michal.squirrelmetrics@gmail.com

Squirrel Metrics is currently operated by Michał Radtke as an individual freelancer, not a registered company.

2. Description of Services

Squirrel Metrics provides web analytics and data consulting services, including but not limited to:

  • Google Analytics 4 (GA4) setup and implementation
  • Tracking/tag auditing and troubleshooting
  • Looker Studio dashboard creation
  • Data-driven business consulting

Important: My consulting is advisory in nature. I provide expert recommendations, technical implementation, and insights based on the data and information available. I do not guarantee specific business outcomes, such as increased revenue, traffic, or conversions, as these depend on many factors outside my control, including how recommendations are implemented and broader market conditions.

3. Booking Consultations

3.1 Free and paid sessions

I offer both free introductory consultations and paid sessions, as described on my Pricing page.

3.2 Scheduling

Bookings are made via my online booking system, which uses Google Calendar and Google Meet for scheduling and hosting sessions.

3.3 Cancellations and rescheduling

  • You may cancel or reschedule a booked consultation up to 24 hours before the scheduled time, free of charge.
  • Free consultations: If you cancel with less than 24 hours’ notice, or don’t show up, I reserve the right to decline future free consultation requests from you.
  • Paid, ongoing engagements: If a scheduled session is missed or cancelled with less than 24 hours’ notice and not rescheduled, it is not eligible for a credit or reduction on your invoice. The session is considered used.

4. Payment Terms

  • Prices for paid services and packages are listed on my Pricing page and shown in EUR.
  • One-off projects: Payment is due within 14 days of the invoice date, issued upon completion of the agreed service, unless otherwise specified in an individual offer or invoice.
  • Ongoing/monthly engagements: Payment is invoiced on a recurring monthly basis and due within 14 days of each invoice date.
  • I accept payment via bank transfer.
  • Refund policy: Paid services are non-refundable once delivered. If I am unable to deliver a service due to technical or other reasons on my end, you will not be charged, or you will be offered the option to reschedule. If you choose to cancel an ongoing engagement partway through, you remain responsible for payment of any work already completed or in progress at the time of cancellation.

5. Client Responsibilities

To deliver my services effectively, you agree to:

  • Provide accurate and timely access to relevant accounts, tools, or data (e.g., GA4 property access, website access) when required for the engagement
  • Provide accurate contact information when booking
  • Use any deliverables (dashboards, reports, recommendations) in good faith and in accordance with applicable laws

I am not responsible for delays or limitations in service resulting from inaccurate information or delayed access provided by the client.

6. Intellectual Property

  • All content on this website (text, design, graphics, logo) is the property of Squirrel Metrics and may not be copied, reproduced, or distributed without permission.
  • Deliverables created specifically for a client (e.g., custom dashboards, written reports) become the client’s property upon full payment, unless otherwise agreed in writing.
  • I retain the right to reference general, non-confidential aspects of completed projects (e.g., as case studies or portfolio examples), unless you request otherwise in writing.

7. Limitation of Liability

To the fullest extent permitted by law:

  • Squirrel Metrics provides services and advice based on professional expertise and best practices, but does not guarantee that recommendations will be error-free or produce specific results.
  • I am not liable for any indirect, incidental, or consequential damages (including loss of revenue, data, or business opportunities) arising from the use of my services, website, or reliance on my recommendations.
  • My total liability for any claim arising from my services shall not exceed the amount paid by you for the specific service in question.
  • Nothing in these Terms limits liability where it cannot be limited under applicable Norwegian or EEA law (e.g., in cases of gross negligence or willful misconduct).

8. Third-Party Tools and Platforms

My services may involve integration with third-party platforms (e.g., Google Analytics, Google Tag Manager, Looker Studio, your website’s CMS). I am not responsible for outages, changes, or limitations imposed by these third-party platforms that are outside my control.

9. Website Use

You agree not to:

  • Use this website for any unlawful purpose
  • Attempt to gain unauthorized access to any part of the website or its underlying systems
  • Copy or scrape website content without permission

10. Governing Law

These Terms are governed by the laws of Norway, without regard to conflict of law principles. Any disputes arising from these Terms or my services shall be subject to the jurisdiction of the courts of Norway, unless mandatory consumer protection laws in your country of residence provide otherwise.

11. Changes to These Terms

I may update these Terms from time to time. The “Last updated” date above reflects the most recent revision. Continued use of the website or my services after changes constitutes acceptance of the updated Terms.

12. Contact

Questions about these Terms? Reach out:
Michał Radtke — Squirrel Metrics
Email: michal.squirrelmetrics@gmail.com

Anything unclear?

See also the Privacy Policy for how personal data is handled, the Cookie Policy for exactly what cookies this site uses, or email me directly with any questions.